Privacy Policy

Lunarela is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website www.lunarela.com

1. Information We Collect

We collect different types of information, including:

  • Personal Information: When you make a purchase or attempt to do so, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Automatically Collected Information: We collect certain data automatically when you browse our site, including your IP address, browser type, referring/exit pages, and other tracking information through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including managing shipping and payments.
  • Communicate with you about your order, promotions, or updates related to our services.
  • Improve and optimize our website by analyzing how users interact with it.
  • Prevent fraud and ensure compliance with legal obligations.

3. Sharing Your Information

We may share your personal information with third parties to help us process your orders, such as:

  • Service Providers: We use third-party service providers for payment processing, order fulfillment, and website analytics.
  • Legal Requirements: We may disclose your personal information to comply with applicable laws or in response to legal requests.

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and optimize our site for better performance. You can disable cookies through your browser settings, but this may limit your ability to use certain features of our site.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to inaccurate data.
  • Request the deletion of your personal information.
  • Opt out of marketing communications at any time.

To exercise these rights, please contact through the contact information below. 

6. Data Security

We take the protection of your personal data very seriously. We use industry-standard security measures, including encryption, secure servers, and access controls, to ensure that your information is safe from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to meet evolving industry standards and protect your data with the highest level of care.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

LUNARELA OÜ

Uus tn 13c-43 Tartu, 50603, Estonia. 

hello@lunarela.com